Questions about our cleaning services? We have answers

We cover residential neighborhoods throughout Mansoura, Egypt, including apartments, villas, and compounds. If you're unsure whether your area is included, contact us directly and we'll confirm coverage before scheduling your cleaning.

A standard cleaning covers dusting, floor mopping and vacuuming, bathroom and kitchen sanitizing, surface wiping, and trash removal. Deep cleaning, window washing, and appliance interiors are available as add-on services upon request.

No, our professional cleaners arrive with their own cleaning supplies and equipment. If you prefer we use specific products for allergies or surface types, let us know when booking and we'll accommodate where possible.

Yes, all team members go through an identity verification and reference-check process before joining our staff. We also provide ongoing training on cleaning techniques and household etiquette to maintain consistent service quality.

You can book by calling us directly or filling out our contact form with your preferred date, time, and property size. We'll confirm availability and provide a price estimate before your scheduled cleaning.

Yes, for weekly, biweekly, or monthly cleaning plans, we try to assign the same cleaner or team whenever possible so they become familiar with your home and preferences over time.

If any area was missed or doesn't meet expectations, contact us within 24 hours and we'll arrange for the team to return and address the issue at no extra charge for that visit.

Pricing depends on the size of the property, the type of cleaning requested, and frequency of service. We provide a clear quote after discussing your specific needs, with no hidden fees added later.

We offer both. Many clients start with a one-time deep cleaning before switching to a recurring maintenance schedule, while others prefer occasional cleanings around events or seasonal changes.